H3LP

UPTOWN POKIES SUPPORT

At Uptown Pokies, support is always within reach. No fuss and no runaround. Just fast and friendly help whenever you need it day or night.

Need help? H3LP Uptown Bot

Live chat support

LIVE chat

Our live chat representatives are available to assist you 24 hours / 7 days a week. To chat with us, please click here or on the right bottom chat icon.
Email message

WRITE us

If you need any assistance please email [email protected] for all your casino-related questions and issues. Please remember to include your account username.

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CALL request

Click here to schedule a call
Uptown Player School

PLAYER school

Uptown Player School

24/7, 365 days a year. The H3LP team is always here for you! No matter the time, day or holiday, we've got your back.

Got a question about your cashback? Want to know which slot is red-hot right now? Need help with anything Uptown Pokies? No worries, our Neighbourhood Support is ready to assist! Whatever you need, just reach out, and we’ll sort you out in no time.

Easy as! Just fill out our Schedule a Call form:

  • Enter your username and email so we can locate your account.
  • Pop in your phone number and select a subject from the dropdown menu.
  • Provide a few details about your query.
  • Choose the day and time that suits you best.
    That’s it! We’ll give you a ring at your selected time.

  • Live Chat: The fastest way to get help! Chat 1-on-1 with a casino expert and get your issue sorted within minutes.
  • Email: We work on a first-come, first-serve basis, but we always do our best to reply the same day.
  • Phone Call: Once your scheduled time arrives, we’ll handle your inquiry in just a few minutes—quick, easy, and hassle-free!

H3LP is Always On – 24/7 Support in Uptown

At Uptown Pokies, the city never sleeps, and neither do we! Our H3LP Team is on standby 24/7 to make sure your gaming experience runs smoothly. Got a question about your account, a bonus, or the latest hot slots? No worries—we’ve got the answers you need, fast.

Three Easy Ways to Reach Us

Getting in touch is a breeze! We offer three ways to reach us, so you’re never left waiting.

  • Live Chat – Need help right now? Jump into our Live Chat for instant support from one of our friendly experts.

  • Email – Prefer to keep things in writing? Shoot us an email, and we’ll get back to you as soon as possible.

  • Phone Call – Want to speak with a real person? Schedule a call, and we’ll ring you at a time that suits you.

No Runarounds, Just Real Support

We don’t believe in automated headaches or endless waiting. When you reach out to us, you’ll get real help from real people who know Uptown Pokies inside and out. Assistance is quick, clear, and reliable so you can get back to playing without missing a beat.

Play with Confidence at Uptown Pokies

Gaming should be fun, exciting, and stress-free. With rock-solid support just a click awat you can focus on those big wins. Got a question? Need a hand? We’re here day and night to help you make the most of your time at Uptown Pokies Online Casino.